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10.5593/sgemsocial2017/15/S05.070

INTERNAL COMMUNICATION IN CZECH COMPANIES

B. Kasparova, L. Pochobradska, T. Poucha, P. Maresova
Thursday 28 September 2017 by Libadmin2017

References: 4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM 2017, www.sgemsocial.org, SGEM2017 Conference Proceedings, ISBN 978-619-7408-17-1 / ISSN 2367-5659, 24 - 30 August, 2017, Book 1, Vol 5, 557-564 pp, DOI: 10.5593/sgemsocial2017/15/S05.070

ABSTRACT

Currently, companies are confronted with the need to respond to technological and economic changes. Companies are aware of this fact and have started a number of change projects. Internal communication plays a key role, affects attitudes and employees performance and therefore the performance of the entire organisation.
The aim of the paper is to describe the state of internal communication in enterprises in the Czech Republic. An online structured questionnaire was the tool for query. Questions were divided into four areas: 13 questions on internal communication, 4 questions on strategic work with line managers, 3 questions related to lean management and 3 issues characterising the Czech respondent.
The main finding is that respondents perceive internal communication as an important factor for overall business cooperation. Internal business communication contributes to the co-operation of individual teams within the company, also to the awareness among workers and to the creation of good relationships in the workplace. The biggest barriers to internal communication and its effectiveness.

Keywords: Internal communication, efficiency, small and medium enterprises, Czech Republic