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10.5593/sgemsocial2017/15/S05.135

THE ROLE OF LEADER’S ETHICS MOTIVATING EMPLOYEES IN THE TOURISM ORGANIZATIONS

L. Jeseviciute-Ufartiene, V. B. Fominiene
Thursday 28 September 2017 by Libadmin2017

References: 4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM 2017, www.sgemsocial.org, SGEM2017 Conference Proceedings, ISBN 978-619-7408-17-1 / ISSN 2367-5659, 24 - 30 August, 2017, Book 1, Vol 5, 1077-1084 pp, DOI: 10.5593/sgemsocial2017/15/S05.135

ABSTRACT

Leaders and their role in organizations management are some of the most analyzed subjects in organizations management. Specifically in tourism organizations leader is the person who plans, manages, organized, monitors and motivates employees in all of these functions and processes. Thus leader’s role is essential gaining competitive advantage in the tourism organizations. One of the leader’s role issues is ethics and how ethical behavior influences the motivation of employees.
Accordingly the aim of this article is to determine the role of leader’s ethics motivating employees in the tourism organizations.
On purpose to solve this aim there was used quantitative questionnaire in this article. The respondents of this research were collected from the tourism organizations in Lithuania. The Cronbach Alfa was 0.95 of 30 questions about leader’s ethics from 288 gathered filled questionnaires. This inner consistence of the research states the research data is adequate and reliable.
The research results confirmed that leader’s ethics is related to employees’ motivation for work in the tourism organizations as this relation found and approved other scientists. The research results revealed that leader’s ethics is considered as respect and fairness among employees. Accordingly employees do not see leader’s behavior as example to follow it. Thus the employees are motivated insufficiently in the tourism organizations.

Keywords: leader’s ethics, employees’ motivation, management of tourism organization, manager’s ethics.